Terms of Service

App: Dear — “Dear: Questions Made for Us” (App Store) · “Dear: 우리에게 꼭 맞는 질문” (Google Play)
Identifiers: com.grohong.dear.app (iOS) · com.hcb.dearcouplecounselor (Android)
Developer: Hong Seong Ho
Effective date: September 20, 2026
Last updated: September 20, 2026

These Terms of Service (“Terms”) govern your access to and use of the Dear mobile application (“the App”, “Service”). By downloading, installing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

• You must be at least 16 years old (or older, where the laws of your country require a higher minimum age) to use the App.
• Store age ratings describe how suitable the App’s content is and are derived from each store’s own questionnaire. They do not lower the minimum age set out above.
• If you are under the legal age of majority in your jurisdiction, you may only use the App with the consent of a parent or legal guardian.
• By using the App you represent that you meet these requirements and that your use does not violate any applicable law.

2. Account and Authentication

• Account creation uses Google Sign-IniOSor Sign in with Apple. You are responsible for maintaining the confidentiality of the account linked to the App.
• You are responsible for all activity that occurs under your account.
• You must provide accurate information during onboarding and keep it reasonably up to date.
• We may suspend or terminate your account if we reasonably believe you have violated these Terms or applicable law.

3. Couple Matching and Shared Content

• The App is designed for use by two individuals who link their accounts with an invitation code (“Couple Match”).
• Once linked, content such as Q&A answers, exchange diary entries and calendar eventsAndroid, as well as counseling messages and chat messages, is shared between the two accounts in the couple.
• You understand and agree that any content you submit will be visible to your linked partner.
• If a couple link is dissolved, previously shared content may remain accessible to the other party until deleted by that party.
• You must not use the App to link to anyone without their consent.

4. User Content

• You retain ownership of the content you submit to the App (questions, answers, diary entries, messages, calendar entries and so on).
• You grant us a limited, non-exclusive, royalty-free license to host, store, transmit and process your content solely for the purpose of operating and improving the Service.
• You are solely responsible for the content you submit and for ensuring you have the right to submit it.
• You must not submit content that is illegal, infringing, defamatory, harassing, hateful, sexually explicit involving minors, or that violates the rights of others.

5. Prohibited Use

You agree not to:

• Use the App for any unlawful purpose or in violation of these Terms
• Reverse engineer, decompile or attempt to extract the source code of the App, except where permitted by law
• Interfere with or disrupt the Service, its servers or connected networks
• Use automated means (bots, scrapers) to access the Service
• Attempt to gain unauthorized access to other users’ accounts or content
• Impersonate another person or misrepresent your relationship with another person
• Use the App to stalk, harass, threaten or harm any person, including your linked partner
• Submit content that contains malware or spam, or that attempts to exploit vulnerabilities

6. Generated Content Disclaimer

Certain features of the App — including recommended questions, message rephrasing, fortune content, weekly and monthly exchange-diary reports, and anniversary letter drafts and gift suggestions — produce automatically generated content. Generated content is provided for informational and entertainment purposes only, may be inaccurate or inappropriate for your situation, and does not constitute professional advice (including medical, psychological, legal or financial advice). You are solely responsible for how you use such content. If you are experiencing a mental health crisis or a relationship safety issue, please contact a qualified professional or your local emergency services.

7. Subscriptions and Purchases

AndroidGoogle Play

• The App offers optional paid subscriptions that unlock premium features. Current pricing is shown in the App before purchase.
• All purchases are processed through Google Play Billing and are subject to the Google Play Terms of Service.
• Auto-renewal: subscriptions renew automatically at the end of each billing period unless canceled at least 24 hours before the end of the current period. You can manage or cancel at any time in Google Play ▸ Subscriptions.
• Refunds are handled in accordance with Google Play’s refund policy and the consumer protection laws of your jurisdiction. We do not independently process payments or refunds.

iOSApp Store

• The iOS version does not currently offer any paid subscription or in-app purchase. No payment is taken and no purchase information is collected.
• If subscriptions are offered in a future version of the iOS app, they will be processed by Apple’s StoreKit and billed to your Apple Account. Auto-renewing subscriptions renew unless canceled at least 24 hours before the end of the current period, and you would manage or cancel them in Settings ▸ [your name] ▸ Subscriptions on your device.
• Refunds for App Store purchases are requested from and decided by Apple. We do not process payments or refunds.

We reserve the right to change pricing or the features included in a subscription tier. Changes will not apply to a billing period already paid for.

8. Advertisements

• The App may display advertisements to users who do not have a premium subscription — iOSbanner and interstitial ads · Androidbanner, interstitial and rewarded ads.
• Ads are served via Google AdMob and are subject to Google’s advertising policies. Advertising requests are sent as non-personalized. We do not endorse any advertised product or service.
• iOSIn the European Economic Area, the United Kingdom and Switzerland, your advertising consent is collected before any ad is requested, and can be changed at any time in Settings ▸ Ad privacy settings. See the Privacy Policy, Section 5.

9. Intellectual Property

• The App, including its source code, design, trademarks, logos and original content, is owned by the developer and protected by intellectual property laws.
• These Terms do not grant you any rights to our trademarks or branding.
• You may not copy, modify, distribute, sell or lease any part of the App without our prior written permission.

10. Third-Party Services

The App relies on third-party services including Google (Firebase, Google Sign-In, AdMob, the Gemini API Androidand Google Play Billing)iOSand Apple (Sign in with Apple, StoreKit). Your use of the App through these services is also subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.

11. Service Availability and Changes

• We strive to keep the Service available but do not guarantee uninterrupted, error-free or secure operation.
• We may add, modify or remove features at any time, with or without notice.
• We may require you to update the App to continue using the Service.

12. Termination

• You may stop using the App at any time and delete your account using Settings ▸ Delete Account.
• We may suspend or terminate your access if you violate these Terms, engage in abusive behavior, or if required by law.
• Upon termination, your license to use the App ends immediately. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability and governing law) remain in effect.

13. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA OR GENERATED CONTENT. WE DO NOT WARRANT THAT THE APP WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL OR RELATIONSHIPS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) USD 10.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you. Nothing in these Terms limits statutory rights you have as a consumer that cannot be waived.

15. Indemnification

You agree to indemnify and hold harmless the developer from any claims, damages, liabilities and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of the App, or your violation of any third-party rights.

16. Privacy

Your use of the App is also governed by our Privacy Policy, which explains what information we collect and how we use it, and by our Child Safety Standards.

17. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced within the App or on this page with an updated “Last updated” date. Your continued use of the App after the changes take effect constitutes acceptance of the updated Terms.

18. Governing Law and Disputes

• These Terms are governed by the laws of the Republic of Korea, without regard to its conflict-of-law principles.
• Any dispute arising out of or in connection with these Terms or the App shall be submitted to the exclusive jurisdiction of the courts of the Republic of Korea, subject to any mandatory consumer protection rights you have in your country of residence.

19. Contact

For questions about these Terms, please contact:

Developer: Hong Seong Ho
Email: sh7903@gmail.com